Lead follow up, while they're looking.
A new form, text, DM or email gets a first reply drafted in your words. You read it and send it.
How lead follow up works
- Pick who answers new inquiries.
- Read the draft, then send it.
- Tell us which jobs you want.
- Build it around where inquiries land.
- Write down how your shop answers.
- Keep it running.
Texts you can copy.
Yours to use, even if you never hire us.
Hi [Name], it's [your name] at [Business]. Thanks for reaching out about [what they asked]. I can help with that. Would [day] at [time] or [day] at [time] work to [next step, like come take a look]?
Hi [Name], thanks for your message last night. Yes, we do [what they asked]. So I can give you a real answer, can you tell me [one detail, like the date, the size or the address]? I'll get back to you today.
Hi [Name], it's [your name] at [Business], checking back on [what they asked]. No rush. If you're still looking, I can [next step] this week. If you went another way, no worries at all.
Live in 30 days.
- KickoffYou name one approver.
- 5 business daysYou give us access.
- 48 hoursYour approver gets back to us.
- 30 daysLive, or we work free until it is.
Questions.
As soon as you can, and the same day at the latest. People often ask more than one business, so speed to lead matters more than a perfect message. A short reply that answers their question and offers a next step does the job. With the draft already written, your lead response time comes down to when you read it and hit send.
It drafts the first reply, and a person sends it. The AI reads each new inquiry, notes what they're asking for, and writes a reply in your words. You or someone on your team reads it, fixes anything that's off, and sends it. It won't quote a price or book the job on its own.
Any written message from someone new who's asking about your work. That's usually a web form, a text, a DM on social media, or an email. Messages from current customers and suppliers are a different job. If it's a phone call you couldn't pick up, that's the missed calls workflow.
Send one short check-in a few days later, then let it go. Keep it about their job, offer one easy next step, and leave the door open. That's how to follow up with leads without sounding pushy. If you already sent a price and they went quiet, that's quote follow-up, a separate job.
No. We work around the tools you already use, like your website form, your business texts and your email. On the fit call we look at where new inquiries land today and plan the setup around that. If something about your setup won't work, we'll tell you on that call.
