Lead follow-up
Tom asked about a slow drain last night. Send this?
Hi Tom, it's Rosa. Thanks for reaching out about the drain. I can come Tuesday or Thursday morning. Which works?
Workflow automation for small business
Pick the one job that keeps slipping. We set it up in the tools you already use, and a person on your team sends what goes out.
4waiting on you
AI workflow examples, job by job
A morning's worth, from four different jobs. Each draft is ready. You tap yes.
Appointment reminders
Three jobs tomorrow. Send the reminders?
Hi Mrs. Kim, a reminder that we're coming tomorrow between 10 and 12 for the faucet. Reply here if that changed.
Overdue invoices
Invoice 1038 is two weeks late. Send a friendly note?
Hi Sam, a quick reminder that the invoice for the shower valve is still open. Here's the link again. Thanks!
Review replies
Mr. Grant left 4 stars. Post this reply?
Thanks, Mr. Grant. Glad the toilet is fixed. Sorry we ran late, we'll call ahead next time.
All caught up.Four sent before your coffee. You didn't type a word.
Workflow automation for small business, one job at a time
Not a new platform. One repeat job, set up and running inside 30 days, then the next one if you want it.
- Week 1You give us access.
- Week 2We build it in your words.
- Week 3You try it and give us feedback.
- 30 daysLive, or we work free until it is.
Business workflows we set up
Each one drafts the work. You or your team read it and send it.
- Returning missed callsEvery missed call on one list, with a text back ready to send.
- Lead follow-upA first reply ready to send for each new form, text or email.
- Appointment remindersReminder texts ready to send for tomorrow's jobs.
- EstimatesSite notes turned into a clean estimate. You set the price.
- Quote follow-upA check-in ready to send when a quote goes quiet.
- Overdue invoicesFriendly reminders for unpaid bills, firmer over time.
- Repeat customersCheck-ins for past customers due for their next visit.
- Google reviewsA short, personal review request after each job.
- Review repliesA reply to each Google review, in your voice.
- Change ordersA change order from your notes before extra work starts. You price it.
- No-show follow-upA kind text after a missed appointment, with the next open time.
- ReschedulesNew times ready to send when a job has to move.
- InboxCustomer emails pulled out of the pile, with a reply ready to send.
- Daily recapOne short report of what got done, what's open and what's next.
Missed callWaiting on you
Recent callsToday
(713) 555-0142Missed while you were under a sink
Mrs. LeeAnswered, 3 min
Missed call from (713) 555-0142. Want me to send this?
Hi, this is Rosa at the plumbing shop. Sorry I missed your call. What's going on, and when's a good time to call back?
New leadWaiting on you
New web form12:15pm
- Name
- Tom Briggs
- Needs
- Slow kitchen drain
- When
- This week, mornings
New web form from Tom. Want me to send this?
Hi Tom, it's Rosa. Thanks for reaching out about the drain. I can come Tuesday or Thursday morning. Which works?
Tomorrow's jobsWaiting on you
Tomorrow4 jobs
- PatelWater heater
- KimLeaky faucet
- GrantToilet rebuild
- DiazDrain clean
Four jobs tomorrow. Here's the first reminder. Send all four?
Hi Mr. Patel, a reminder that we're coming tomorrow between 8 and 10 for the water heater. Reply here if that changed.
Site notes inWaiting on you
Site notes, Lee kitchen
- Kitchen line slow, backs up
- Trap under sink corroded
- About 2 hours
Estimate
Clear kitchen lineYour price
Replace trapYour price
I turned your notes into an estimate. Add your prices and I'll get it ready to send.
Quote gone quietWaiting on you
Repipe, Oak AveQuote for Mr. Ortiz
No replyMonTueWedThuFriSatToday
Six days, no reply on the repipe. Want me to send this?
Hi Mr. Ortiz, it's Rosa. Just checking in on the repipe quote from Monday. Any questions I can answer?
Invoice overdueWaiting on you
Invoice 1042Drain repair, Dana Ruiz
21 days late- Day 7Friendly
- Day 14Friendly
- Day 21A bit firmer
Two friendly notes, still unpaid. This one is a bit firmer. Send it?
Hi Dana, the invoice for the drain repair is now 3 weeks past due. Can you pay it this week? Here's the link again.
Due for a visitWaiting on you
Mrs. AlvarezWater heater flush
Due this monthLast visitNow, 12 months
Mrs. Alvarez's yearly flush is due. Want me to send this?
Hi Mrs. Alvarez, it's Rosa. It's been a year since we flushed your water heater. Want me to put you on the schedule?
Job finishedWaiting on you
Water heater installFinished, customer happy
The install went well. Want me to ask for a review?
Hi Mr. Chen, thanks for having us out today. If you have a minute, a Google review would mean a lot to a small shop.
New reviewWaiting on you
Carla M.
Google reviewNew faucet works great. Rosa was quick and left the place tidy.
Carla left 5 stars. Want me to post this reply?
Thanks so much, Carla. Glad the new faucet is working well. Call us any time.
Change asked forWaiting on you
Extra ask, Lee bathroom
- Also swap the shower valve
- Same visit
- About 1 more hour
Change order
Replace shower valveYour price
Extra hourYour price
Mrs. Lee asked for the shower valve too. Here's the change order. Add your price and I'll get it ready to send.
No-showWaiting on you
Today1 no-show
- KimDone
- GrantDidn't show
- DiazBooked
Mr. Grant missed his 2:00. Want me to send this?
Hi Mr. Grant, it's Rosa. We missed you at 2:00 today. No worries. Want me to find you a new time this week?
Jobs to moveWaiting on you
TomorrowCrew out sick
- PatelWater heater
- KimLeaky faucet
- GrantToilet rebuild
The crew is short tomorrow. Three jobs need new times. Here's the first. Send all three?
Hi Mr. Patel, it's Rosa. Sorry, we have to move tomorrow's water heater visit. Could we come Friday at 8 instead?
Customer emailWaiting on you
Inbox9:05am
- From
- Mrs. Patel
- Asks
- When are you back to finish?
- Set aside
- 14 receipts and newsletters
One customer is waiting on an answer. Want me to send this?
Hi Mrs. Patel, thanks for checking in. We're back Thursday at 9 to finish the bathroom. See you then.
Day wrapped upWaiting on you
Your recap5:40pm
- Done
- Water heater swap
- Open
- Leak callback
- Next
- Drain repair, 8:00
Your recap is in. One thing needs you: the leak callback. Send this?
Hi, it's Rosa. Sorry we couldn't reach you about the leak. We can come take a look. What time works for you?
Small business automation with a person in charge
Your part
- You pick the job that slips most.
- You name one person who approves.
- You tap yes before anything goes out.
Our part
- We set it up in the tools you use.
- We write the drafts to sound like you.
- We keep it running and fix what breaks.
AI automation examples by kind of business
Questions about workflow automation for small business
Something else on your mind? Ask us on the fit call. No pitch, and we'll say if it isn't a fit.
Book a fit callStart with repeat jobs that slip when you're busy: callbacks after missed calls, quote follow-ups, appointment reminders, payment reminders, review requests and a daily recap. In a Commonhouse setup, AI drafts each one from your notes and a person on your team sends it.
It can draft messages and summaries when you paste in the details, and some plans can run simple tasks. It doesn't know your customers or schedule unless you give it that information, and you still copy and send each message. Set rules before anything goes to a customer.
Quote follow-up: a quote goes out Monday. On Thursday, if there's no reply, AI drafts a short check-in using the customer's name and job. The office reads it, edits if needed and sends it. A week later, one more nudge, then the quote is closed.
It depends on the tools you already use and who will maintain it. Many owners don't need new software at all; they need the repeat jobs written down and a drafting routine inside their phone and email. Pick the simplest setup your team will actually use.
Write down the jobs you repeat every week, pick the one that costs the most when it slips, and set AI to draft that message from your notes. Keep a person approving every draft. Add the next job only after the first runs smoothly for a few weeks.
Start with one job.