For medical & dental practices
New-patient intake shouldn't eat your front desk.
Commonhouse sets up AI for your practice that drafts the intake and replies your team sends every day, working only from sources you approve, and waits for your sign-off before anything reaches a patient. You own all of it.
The work piles up at the front desk.
Intake forms, scheduling, and follow-ups never stop coming in. Your front desk spends the day on admin instead of the patients in front of them. None of it is hard, there's just too much of it, and it all lands on the same few people.
Intake forms by hand
New patients fill out the same forms by hand. Someone re-keys them, chases the blanks, and files them, every single time.
Scheduling back-and-forth
Calls, reschedules, and waitlist juggling eat the hours that should go to patients in the chair.
Follow-ups that slip
Recalls, post-visit notes, and "did we ever hear back" messages slip through the cracks when the day gets busy.
Here's how it actually handles front-desk work.
Three steps. It learns your business, drafts the work you repeat, and waits for your yes before anything goes out.
It works from your stuff, not guesses
Your services, hours, providers, and intake policy, written down once, so it answers in your practice's voice, from what's true.
Nothing sends without your yes
It drafts the intake and the reply your front desk would send, then stops. You approve, edit, or hold, it never reaches a patient on its own.
Everything's written down
Every draft, approval, and message is logged, so you can always see what was sent, when, and who approved it. Exportable, and yours.
Inquiry → AI drafts → your yes → logged.
A new-patient inquiry, end to end. One message comes in, the AI does the typing, and you stay the one who decides.
A new patient reaches out
A message lands from your website form asking about an appointment.
Intake + reply drafted
It prepares the intake form and writes a reply in your practice's voice.
You approve, edit, or hold
Nothing reaches the patient until you say yes. This is the gate.
Sent and written down
The reply goes out and the whole thing lands in your action log.
A guided install, not a software drop.
Start where you are. You own every install from day one. Start small, see it run on one workflow, then widen.
AI Ops Audit
Best fit: you want to see where AI fits before you commit.
- Review of your tools and sources
- The work you repeat, mapped
- Your highest-leverage workflow
- Where AI is safe, where it needs a gate
- A prioritized action plan
- Yours to keep, no lock-in
Solo Install
Best fit: it is just you, and you are the bottleneck for everything.
- A client-owned AI home base
- One simple workflow, end to end
- A review step before anything sends
- An action log you can export
- Yours to keep, not a subscription
Foundation Install
Best fit: your knowledge is scattered and you want a solid base first.
- Company Brain
- Source Library
- AI home base set up
- Plan for first workflows
- Recommended first workflows
- Basic handoff
First Workflow Install
Best fit: you have one repeatable job that is costing you time, quality, or speed.
- Everything in Foundation
- One approved workflow
- Connected sources
- Review steps and action log
- Guided first runs and training
- Next-workflow recommendation
Full Commonhouse OS
Best fit: you want AI running several repeatable jobs across the business.
- Full OS setup
- Broader Company Brain and Source Library
- 3 to 5 workflows
- Review steps by role and risk
- Action logs and team training
- Steady operating rhythm
Support Plan
Keeps your home base clean and improving: system checks, source cleanup, tuning, and new workflows as you grow.
Starting prices, not final quotes. Live sends, publishes, and payments always need your approval.
The honest answers.
Is this a chatbot for patients?
No. It's a home base for your team, not a bot pointed at patients. It drafts the intake and replies your front desk already sends, and a person approves anything before it goes out.
Can it message a patient on its own?
No. Sends, schedule changes, and anything that reaches a patient stop at a review step and wait for your yes. The default is to draft and hold.
What happens to patient information?
You own the accounts, the data, and the keys. It reads only the sources you approve, and we scope exactly what it can touch with you before anything goes live.
Who is it for?
Medical and dental practices and lean front-office teams with repeated intake, scheduling, and follow-up work, and not enough hours for it.
Give your front desk room to breathe.
Tell us how new patients reach you today. We'll install the home base around your practice and build the intake workflow with you, your sign-off on every message.